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Assistance (Counselling)
Gambling Education
Responsible Gambling Strategy
Spotlight On...
Assistance (Counselling)

This page provides a non-exhaustive list of problem gambling support and counselling services in each state/territory across Australia.

There is a new 24 hour Australia-wide telephone service which will direct callers to the appropriate service in their jurisdiction, this number is 1800 858 858. 

A national online counselling service is also available providing information and support 24 hours a day, 7 days a week.  Qualified gambling counsellors are available to provide online support either through live counselling or email.  (www.gamblinghelponline.org.au)

These contacts have been compiled on the basis of referral by state/territory gambling authorities and other information sources outlining community benefit fund allocations.

This information should only be used as a guide.  Additional services can be found in the telephone directory and through referral by the agencies listed.

NSW | VIC | QLD | WA | SA | TAS | ACT | NT

Assistance (Counselling)
June 2007
New South Wales
 
State-wide
OrganisationTelephone
Life Activities(02) 4929 5858
Multicultural Problem Gambling Service (02) 9840 3329 or 1800 856 800
University of Sydney, Training Program (02) 9351 6346
Wesley Community Legal Services (02) 9263 5577
Wesley Training and Resourcing Program (02) 9951 5566
 
Regional services
RegionOrganisation                                                                 Telephone
New England/
North West
Restore Counselling Anglican Counselling Service
Tamworth
(02) 6772 9753
 Centacare New England/North West West Tamworth(02) 6762 1783
South East Anglicare Youth & Family Services Beat the Odds Program Goulburn (02) 4823 4034
Central Coast

Peninsula Community Centre
Woy Woy

(02) 4344 7992
 UnitingCare Counselling and Mediation Service
East Gosford
(02) 4324 4387
 Wesley Mission, Central Coast
Wyong
(02) 4351 3344
North Coast Lifeline - Northern Rivers
Lismore
(02) 6622 4133
 Lifeline - North Coast
Coffs Harbour
(02) 6651 4093
 Mission Australia - North Coast
Taree
(02) 6557 8055
 

Northern Rivers Gambling Service 
Bangalow

(02) 6687 2520
Illawarra Ulladulla Community Health Centre Ulladulla (02) 4455 5366
 Nowra Community Health Centre Nowra(02) 4422 8111
 Warrawong Community Health Centre Warrawong (02) 4274 0281
 Mission Australia
Nowra
(02) 4422 0455
 Mission Australia
Wollongong
(02) 4229 4711
 Mission Australia 
Dapto
 (02) 4260 8728
Western NSW Lifeline - Central West Gambling Counselling Service
Bathurst
(02) 6332 3456
 Lifeline - Central West Gambling Counselling Service
Dubbo
(02) 6885 4596
 Lifeline
Broken Hill
(08) 8087 8333
Hunter Cessnock Family Support Service Cessnock (02) 4990 4507
 Newcastle City Mission
Newcastle
(02) 4961 1661
 Salvation Army - Newcastle Rehabilitation Services Centre Wickham (02) 4961 1257
 Woodrising Neighbourhood Centre 
Woodrising
(02) 4950 5108
Riverina/
Murray
Mission Australia, Riverina Region Wagga Wagga(02) 6933 9713
 

St David’s Care
Albury

(02) 6021 7099
 Family Support Service (Best Bet Counselling Service)
Wagga Wagga
(02) 6921 7675
Western Sydney Auburn Asian Welfare Centre Lidcombe (02) 9646 3695
 Centacare Catholic Family Services Blacktown (02) 9671 2011
 Lifeline, Western Sydney (Parramatta Mission Uniting Church) Parramatta (02) 9891 6212
 Wesley Gambling Counselling Services
Penrith
(02) 4731 3511
South West/ Sydney

Australian Arabic Communities’ Council
Bankstown

(02) 9709 4333
 Creditline Macarthur
Narellan
(02) 4646 1747
 Lao Community Advancement NSW Co-operative
Cabramatta
(02) 9724 1951
 Maryfields Day Recovery Centre Campbelltown(02) 4627 2705
 NSW Indo-China Chinese Association Inc
Canley Vale
(02) 9728 1773
 Odyssey House McGrath Foundation Ingleburn (02) 9603 2657
 South Western Sydney Area Health Service
Liverpool
(02) 8778 0702
 Vietnamese Community in Australia (NSW Chapter)
Cabramatta
(02) 9727 5599
 Wesley Rehabilitation Services, Turnaround Recovery Program Sadlier (02) 9826 6234
Coastal Sydney Australian Chinese Community Association
Surry Hills
(02) 9281 1377
 Chinese Australian Services Society Cooperative Ltd
Campsie
(02) 9789 4587
 Chinese Youth League of Australia
Haymarket
(02) 9267 3166
 Christian Community Aid Service Inc
Ryde
(02) 9858 1377
 Creditline Financial Counselling Services, Northern Beaches Balgowlah (02) 9949 5522
 Hornsby Ku-ring-gai Hospital Drug, Alcohol and Gambling Service Hornsby (02) 9477 9567
 Hopestreet
Woolloomooloo
(02) 9331 4633
 Greek Welfare Centre
Newtown
(02) 9516 2188
 Lifeline, Northern Beaches
Balgowlah
(02) 9949 5522
 Odyssey House, McGrath Foundation
Sydney
(02) 9283 8533
 Salvation Army Compulsive Gambling Project
Surry Hills
(02) 9212 2322
 St Vincent de Paul Society - GAME
East Sydney
(02) 9331 3910
 St Vincent's Hospital
Darlinghurst
(02) 8382 3448
 The Woman’s Centre
Campsie
(02) 9718 1955
 University of Sydney - Gambling Treatment Clinic
Camperdown
(02) 9351 6346
 Waverley Action for Youth Services Counselling & Education, Bondi (02) 9365 2500
 Wesley Gambling Counselling Service
Surry Hills
(02) 9951 5566
 Wesley Gambling Counselling Service - Korean
Surry Hills 
(02) 9951 5566
 Wesley Gambling Counselling Services
St George/Sutherland
 (02) 9542 2578

Victoria 
  
Metropolitan
LocationTelephone
City(03) 9653 3250
Northern and Craigieburn1300 133 445
Western(03) 9296 1234
Eastern1300 131 973
Southern(03) 9575 5353
Central Business District(03) 9653 3250

Regional
LocationTelephone
Ballarat(03) 5331 1558
Bendigo(03) 5434 4300 and 1800 244 323
Broadford(03) 5784 1306
Colac(03) 5230 0180
Geelong(03) 5278 8122
Gippsland(03) 5133 9998
Horsham(03) 5381 1062
Mildura(03) 5023 5966
Shepparton(03) 5831 2012
Swan Hill(03) 5032 4479
Wodonga(02) 6056 1550
Warrnambool, Hamilton, Portland, Camperdown 1300 361 680
  
Queensland
 
LocationOrganisationTelephone
Brisbane Relationships Australia(07) 3349 5111
LoganRelationships Australia(07) 3808 9235
Gold CoastRelationships Australia(07) 5575 6122
IpswichRelationships Australia(07) 3281 8677
Toowoomba & South WestLifeline Darling Downs & South West Qld(07) 4632 2615
Caboolture & Redcliffe PeninsulaAlcohol & Drug Foundation (Interlock)(07) 5428 6244
Sunshine CoastRelationships Australia(07) 5492 7255
Wide Bay & BurnettLifeline Community Care - Fraser District(07) 4124 3839
Rockhampton & Central QueenslandRelationships Australia (07) 4927 4000
Mackay & WhitsundayRelationships Australia(07) 4957 4542
Townsville Centacare Townsville(07) 4772 9000
Cairns Lifeline Cairns Region(07) 4050 4955
Mt IsaCentacare Townsville(07) 4743 4449
Red HillMoonyah Rehabilitation Service, Salvation Army(07) 3369 0922
OtherGamblers Anonymous (24 hrs)                                       

 1800 002 210

                                                      Life Line (24 hours)

 13 11 14

                               
Western Australia
   
LocationServiceTelephone
PerthCentrecare BreakEven      (08) 9325 5133
JoondalupCentrecare BreakEven(08) 9325 5133
                                                        
South Australia
   
Metropolitan  
LocationServiceTelephone
Central & Eastern Relationships Australia (08) 8223 4566
SouthernUnitingCare Wesley - Adelaide(08) 8202 5180
 UnitingCare Wesley - Christies Beach

 (08) 8329 1700

WesternUnitingCare Wesley - Bowden

 (08) 8445 2111

 The Salvation Army

 (08) 8245 7100

Northern (incl. Barossa Valley)Anglicare  

 (08) 8256 2170

                                                                       
Regional
LocationService 

 Telephone

Port PirieUnitingCare Wesley

 (08) 8633 8600

Riverland and MurraylandsRelationships Australia (SA)

 1800 182 325

WhyallaCentacare

 (08) 8645 8233

Pt. LincolnCentacare

 (08) 8683 0733

Pt AugustaCentacare

 (08) 8641 2379

CedunaCentacare

 (08) 8625 3810

Mt GambierLifeline South East

 (08) 8723 2299

 
Tasmania
   
LocationServiceTelephone
HobartAnglicare1800 243 232 or
(03) 6234 3510
 Relationships Australia(03) 6211 4050
LauncestonAnglicare1800 243 232 or
(03) 6334 6060
 Relationships Australia(03) 6336 7000
BurnieAnglicare1800 243 232 or
(03) 6431 8804
DevonportAnglicare1800 243 232 or
(03) 6424 8581
ScottsdaleRelationships Australia 1800 002 222
St HelensRelationships Australia1800 002 222
   
BreakEven Support Groups                                           
LocationServiceTelephone
Launceston & Northwest CoastGambling & Betting Addiction

1800 676 565

Hobart and GlenorchyGambling & Betting Addiction1800 802 834
                                                                                     
Australian Capital Territory
 
ServiceTelephone
Lifeline131 114
Face-to face and financial service (02) 6247 0655
  
Northern Territory
   
ServiceTelephone
Amity Community Services1800 629 683
Anglicare Top End

     1800 898 500  

 

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