Assistance (Counselling & Support Services)

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Nationwide Assistance - Key Contact Listings

Telephone

For immediate assistance with gambling problems please call 1800 858 858 for free 24 hour, Australia-wide telephone counselling services.

Internet/Online

Gambling Help Online offers free, live counselling and email support from qualified, experienced counsellors for gamblers and their families at http://www.gamblinghelponline.org.au  The service is available 24 hours a day 7 days a week.

Financial Counselling

Financial counselling is offered by some community organisations, community legal centres and government agencies. Financial counsellors can assist in solving money and debt problems.  To access a free financial counselling hotline (available Mon-Fri 9:30am - 4:00pm) call 1800 007 007

You can also access ASIC's MoneySmart webpage for more information about financial counselling or where to find financial counselling.

Self-Help

GamblingLess is a free online self-help program for gamblers. You can complete this program from anywhere and at anytime, as long as you have access to the Internet.

GamblingLess is secure, confidential and anonymous. Sign up, or find out more about GamblingLess, at www.gamblingless.org.au or via email: contact@gamblingless.org.au

Self-Help resources are also available from Gambler's Help (click here to access a booklet) or from Gambling Help Online

Youth

Gambler's Help Youthline can be contacted on 1800 262 376 for advice and support, 24 hours a day, 7 days a week.  It's anonymous, confidential and free.

New Zealand 

To access immediate assistance in New Zealand call 0800 654 655 or go online to http://www.gamblinghelpline.co.nz 

 

Australian Problem Gambling Assistance and Counselling Contacts Listing

The folllowing assistance service and counselling contacts have been compiled via region through state/territory gambling authorities and other information sources. This is not an exhaustive list of available services.  The national gambling help contacts listed can also refer to further local services.

Australian Capital Territory
Canberra and Region
Relationships Australia: ACT Gambling and Counselling Support Service
Contact Website Link
(02) 6122 7170 1300 364 277
National
Australia
Financial Counselling Hotline
Contact
1800 007 007
Gambling Help Online
Contact Website Link
National Problem Gambling Helpline
Contact
1800 858 858
New South Wales
Central Coast
Central Coast Gambling Help
Contact Website Link
(02) 4344 7992
Northern Sydney Gambling Treatment Service (Hornsby)
Contact Website Link
(02) 9477 9567
Wesley Gambling Counselling (Tuggerah)
Contact Website Link
(02) 4351 0116
Far West
Lifeline Gambling Help (Broken Hill)
Contact Website Link
(08) 8087 7525
Hunter Valley
Lake Macquarie Financial and Gambling Counselling Service (Woodrising)
Contact Website Link
(02) 4950 5108
Mission Australia Aboriginal Gambling Counselling Support Service (Newcastle)
Contact Website Link
(02)4033 4941
Mission Australia Gambling Counselling and Support Services Upper Hunter (Singleton)
Contact Website Link
(02) 65755314
Wesley Gambling Counselling (Newcastle)
Contact Website Link
(02) 4915 3688
Illawarra
Mission Australia Gambling Counselling and Support Services (Shellharbour)
Contact Website Link
(02) 4255 6400
Mission Australia Gambling Counselling and Support Services (Wollongong)
Contact Website Link
(02) 4267 6600
Wesley Gambling Counselling (Wollongong)
Contact Website Link
(02) 9263 5577
New England
Centacare New England North West
Contact Website Link
1800 372 826
North Coast
Lifeline Gambling Help (North Coast)
Contact Website Link
(02) 6651 4093
Mission Australia Aboriginal Gambling Counselling Support Service (Kempsey)
Contact Website Link
0437 136 423
Northern Rivers
Northern Rivers Gambling Counselling Service (Ballina)
Contact Website Link
(02) 6687 2520
Northern Rivers Gambling Counselling Service (Bangalow)
Contact Website Link
(02) 6687 2520
Northern Rivers Gambling Counselling Service (Byron Bay)
Contact Website Link
(02) 6687 2520
Northern Rivers Gambling Counselling Service (Casino)
Contact Website Link
(02) 6687 2520
Northern Rivers Gambling Counselling Service (Lismore)
Contact Website Link
(02) 6622 4133
Northern Rivers Gambling Counselling Service (Tweed Heads)
Contact Website Link
(02) 6687 2520
Riverina
Family Support Gambling Counselling (Wagga Wagga)
Contact Website Link
(02) 6921 7675
Mission Australia Gambling Counselling and Support Services (Riverina)
Contact Website Link
(02) 6932 7500
St David's Care Gambling Counselling (Albury)
Contact Website Link
(02) 6021 7099
Shoalhaven
Mission Australia Gambling Counselling and Support Services (Nowra and Ulladulla)
Contact Website Link
(02) 4424 9600
South Coast
Mission Australia Gambling Counselling and Support Services (Bega)
Contact Website Link
(02) 6492 0812
Southern Highlands
Anglicare Gambling Help Counselling Service (Southern Highlands)
Contact Website Link
1800 234 988
State-wide
Credit & Debt Hotline
Contact Website Link
1800 007 007
Gambling Help NSW - Aboriginal Help and Counselling
Contact Website Link
1800 752 948
Gambling Help NSW - Arabic
Contact Website Link
(02) 9709 4333 1800 856 800
Gambling Help NSW - Chinese (Mandaring and Cantonese)
Contact Website Link
1800 856 800
Gambling Help NSW - Italian
Contact Website Link
(02) 9564 0744 1800 856 800
Gambling Help NSW - Multicultural Services
Contact Website Link
1800 856 800
Gambling Help NSW - Vietnamese
Contact Website Link
(02) 9790 3934 1800 856 800
Multicultural Problem Gambling Service
Contact Website Link
(02) 9912 3851 1800 856 800
Wesley Community Legal Services
Contact Website Link
(02) 9263 5577
Sydney
CatholicCare Social Services (Blacktown)
Contact Website Link
(02) 8822 2222
Gambling Treatment Program, St. Vincents (Darlinghurst)
Contact Website Link
(02) 8382 9601
HOPESTREET GAMBLING HELP (WOOLLOOMOOLOO)
Contact Website Link
(02) 9332 3506
Lifeline Gambling Help (Harbour to Hawkesbury)
Contact Website Link
(02) 9498 8805
Mission Australia Aboriginal Gambling Counselling Support Service (Parramatta)
Contact Website Link
(02) 8843 8500
Mission Australia Gambling Counselling and Support Services (Campbelltown)
Contact Website Link
(02) 4621 7400
Mission Australia Gambling Counselling and Support Services (Campsie)
Contact Website Link
(02) 9718 8544
Parramatta Mission
Contact Website Link
(02) 9891 2277
Sydney Women's Counselling Centre (Campsie)
Contact Website Link
(02) 9718 1955
University of Sydney, Gambling Treatment Clinic (Campbelltown)
Contact Website Link
1800 482 482
University of Sydney, Gambling Treatment Clinic (Darlington)
Contact Website Link
1800 482 482
University of Sydney, Gambling Treatment Clinic (Lidcombe)
Contact Website Link
1800 482 482
Wesley Gambling Counselling (Fairfield)
Contact Website Link
(02) 9723 4289
Wesley Gambling Counselling (Kingswood)
Contact Website Link
(02) 4725 9200
Wesley Gambling Counselling (Sydney CBD)
Contact Website Link
(02) 9263 5577
Wesley Gambling Counselling Services (Sutherland)
Contact Website Link
(02) 9542 2578
Northern Territory
Alice Springs
Anglicare NT: Problem Gambling Financial Counselling (Alice Springs)
Contact Website Link
(08) 8951 8000
Katherine
Anglicare NT: Problem Gambling Financial Counselling (Katherine)
Contact Website Link
(08) 8963 6100
Ludmilla
Anglicare NT: Problem Gambling Financial Counselling (Ludmilla)
Contact Website Link
(08) 8985 0000
State-wide
Amity Community Services: Gambling Services
Contact Website Link
(08) 8944 6565 1800 684 372
Queensland
Brisbane
Relationships Australia: Gambling Help Service (Brisbane)
Contact Website Link
(07) 3423 6955 1300 364 277
Cairns
UnitingCare Gambling Help (Cairns)
Contact Website Link
(07) 4050 4988
Central West Queensland
Relationships Australia: Gambling Help Services (Central West Queensland)
Contact Website Link
(07) 4658 1855 1300 364 277
Gold Coast
Relationships Australia: Gambling Help Service (Gold Coast)
Contact Website Link
(07) 5575 6122 1300 364 277
Ipswich
Relationships Australia: Gambling Help Service (Ipswich)
Contact Website Link
(07) 3281 8677 1300 364 277
Logan
Relationships Australia: Gambling Help Service (Logan)
Contact Website Link
(07) 3808 9235 1300 364 277
Mackay and Whitsundays
Relationships Australia: Gambling Help Service (Mackay and Whitsundays)
Contact Website Link
(07) 4957 4542 1300 364 277
Rockhampton and Central Queensland
Relationships Australia: Gambling Help Service (Rockhampton and Central Queensland)
Contact Website Link
(07) 4926 9377 1300 364 277
State-Wide
Financial Counselling Assocation of Queensland
Contact Website Link
1800 007 007
Gamblers Anonymous Queensland
Contact Website Link
0467 655 799
Sunshine Coast
Relationships Australia: Gambling Help Service (Sunshine Coast and Hinterland)
Contact Website Link
(07) 5492 7255 1300 364 277
Toowoomba and South West Queensland
Lifeline Gambling Help (Toowoomba and South West Queensland)
Contact Website Link
1300 991 443
Wide Bay and Burnett
UnitingCare Gambling Help (Wide Bay and Burnett)
Contact Website Link
(07) 4191 3100
South Australia
Adelaide Hills
Relationships Australia: Gambling Help Service (Mount Barker)
Contact Website Link
(08) 8223 4566 1300 364 277
Barossa
Relationships Australia: Gambling Help Service (Gawler)
Contact Website Link
(08) 8250 6600 1800 182 325
Eastern Adelaide
Relationships Australia: Gambling Help Service (Eastern Adelaide)
Contact Website Link
(08) 8223 4566 1300 364 277
Eyre and Western SA
UnitingCare Wesley Country SA: Gambing Help Services (Whyalla and Port Lincoln)
Contact Website Link
1300 456 946
Far North
UnitingCare Wesley Country SA: Gambling Help Services (Port Augusta)
Contact Website Link
1300 456 946
Fleurieu and Kangaroo Island
Relationships Australia: Gambling Help Service (Victor Harbour and Kingscote)
Contact Website Link
(08) 8377 5400 1800 182 325
Limestone Coast
Lifeline South East SA: Limestone Coast Regional Gambling Help Service
Contact Website Link
(08) 8723 2299
Murray and Mallee
Relationships Australia: Gambling Help Service (Berri)
Contact Website Link
(08) 8582 4122 1800 182 325
Relationships Australia: Gambling Help Service (Murray Bridge)
Contact Website Link
(08) 8223 4566 1800 182 325
Northern Adelaide
Relationships Australia: Gambling Help Service (Northern Adelaide)
Contact Website Link
(08) 8250 6600 1300 364 277
Southern Adelaide
Relationships Australia: Gambling Help Service (Oaklands Park)
Contact Website Link
(08) 8377 5400 1300 364 277
State-Wide
Aboriginal Family Support Services
Contact Website Link
(08) 8254 1077
Aboriginal Gambling Help Service
Contact Website Link
(08) 8205 1500
Gambling Help South Australia
Contact Website Link
1800 858 858
PEACE Multicultural Service - Gambling Help
Contact Website Link
(08) 8245 8100
Statewide Gambling Therapy Service
Contact Website Link
(08) 8204 6982
Western Adelaide
Relationships Australia: Gambling Help Service (Hindmarsh)
Contact Website Link
(08) 8245 8100 1300 364 277
Relationships Australia: Gambling Help Service (Port Adelaide)
Contact Website Link
(08) 8340 2022 1300 364 277
Yorke and Mid North
UnitingCare Wesley Country SA: Gambling Help Services (Port Pirie and Kadina)
Contact Website Link
1300 456 946
Tasmania
North
Anglicare Tasmania: Gamblers Help Service (North)
Contact Website Link
(03) 6333 3000 1800 243 232
Northwest
Anglicare Tasmania: Gamblers Help Service (Northwest)
Contact Website Link
(03) 6430 3333 1800 243 232
South
Anglicare Tasmania: Gamblers Help Service (South)
Contact Website Link
(03) 6213 3555 1800 243 232
State-wide
Anglicare Tasmania: Gamblers Help Service
Contact Website Link
1800 243 232
Relationships Australia Tasmania: Gamblers Help
Contact Website Link
1300 364 277
Victoria
Metropolitan - Eastern Suburbs
Gamblers Help Eastern
Contact Website Link
1300 131 973
Metropolitan - Northern Suburbs
Gambler's Help North and North Western
Contact Website Link
1300 133 445
Metropolitan - Southern Suburbs
Gambler's Help Southern
Contact Website Link
(03) 9575 5353
Metropolitan - Western Suburbs
Gamblers Help Western
Contact Website Link
(03) 9296 1234
Regional - Barwon
Bethany Community Support
Contact Website Link
(03) 5278 8122
Regional - Central Victoria
Primary Care Connect
Contact Website Link
(03) 5823 3200
Regional - Grampians
Grampians Community Health Service
Contact Website Link
(03) 5358 7400
Regional - Latrobe
Latrobe Community Health Service
Contact Website Link
1800 242 696
Regional - Northern
Gateway Community Health Service (Myrtleford)
Contact Website Link
(03) 5731 3500
Gateway Community Health Service (Wangaratta)
Contact Website Link
(03) 5723 2000
Gateway Community Health Service (Wodonga)
Contact Website Link
(02) 6022 8888
State-Wide
Gambler's Help - Victorian Responsible Gambling Foundation
Contact Website Link
1800 858 858
Peer Connection Program - Gambler's Help
Contact Website Link
1300 133 445
Victorian Aboriginal Community Services Association - Problem Gambling and Support
Contact Website Link
(03) 9416 4266
Victorian Aboriginal Health Service - Gambling Help
Contact Website Link
(03) 9403 3345
Victorian Responsible Gambling Foundation - Help in Other Languages
Contact Website Link
1800 858 858
Western Australia
Perth
Centrecare Gambling Help Service (Perth Metropolitan)
Contact Website Link
(08) 9325 6644
Southwest
Centrecare Gambling Help Service (Southwest)
Contact Website Link
(08) 9721 5177
State-wide
Financial Counsellor's Association of WA
Contact Website Link
(08) 9325 1617
Gambling Help WA
Contact Website Link
(08) 9325 5133
Linkwest: Our Ace Community - Beyond Gambling Programme
Contact Website Link
(08) 9485 8929