This study, from the Victorian Responsible Gambling Foundation, examines the experiences of gamblers accessing e-mental health interventions provided by Gambling Help Online. The most frequent types of e-therapy accessed by gamblers are examined and evaluated in the report, including: chat and email counselling; self-help website information and self-help modules, and community peer support forums. The study also developed, piloted and evaluated the impact of a text messaging relapse prevention program trialled over a 12 week period. This is the first Australian study to describe the characteristics of gamblers using e-therapy and raises issues associated with understanding the needs of online service users and customising service responses accordingly.
Examining the impact of e-mental health in problem gambling