If you are experiencing any problems with gambling there are steps you can take to seek immediate help:

Make a phone call

No matter where you are in Australia or New Zealand, trained counsellors are available to take your call and provide free, confidential help 24 hours a day, seven days a week.  

In Australia you can free call 1800 858 858 

In New Zealand you can free call 0800 654 655 or text 8006

Access online services

In Australia the national online help site Gambling Help Online offers resources, chat and assistance on a 24/7 basis.

Gambling Helpline New Zealand is a similar, national service

These sites provide a great deal of helpful information for people adversely affected by their own gambling as well as for family and friends who may be concerned about someone else's gambling.

Other sites are also available to help.

The links provided below can help you to find the support that best meets your needs -  or to find the services available in your state/territory.

Talk to gaming staff/customer service

If you are in a venue (such as a pub, club, casino or TAB) trained staff are available at the venue itself to guide you to information resources, talk to you about available programs and services and provide you with contacts to access professional help services.

If you are gambling online, the online operator's customer service team and responsible gambling staff are similarly trained to offer assistance and can guide you to professional help services and/or explain the online tools available to help you manage your gambling.