Self Exclusion & Exclusion Programs

Individuals can undertake to become banned from gambling at particular venues or on websites, through a process known as Self-Exclusion.

Self-Exclusion is a service offered in all Australian jurisdictions. However aspects and requirements of the various self-exclusion (and exclusion) programs available vary.

For links to more information about some of the major programs offered please click on the links provided at the left of each section.

For help and support at any time in Australia you can also call 1800 858 858 or, in New Zealand call 0800 654 655.

Australian Capital Territory
Program Name	Summary
Australian Capital Territory Self-Exclusion	Self-Exclusion is available from club, hotel, casino, bookmaker or ACTTAB outlet venues in the ACT. More information on self-exclusion and exclusion in the ACT is available from the website of the ACT Gambling and Racing Commission. The Commission can be contacted on (02) 6207 0359.

New South Wales
Program Name	Summary
GameCare and ClubSAFE Multi-Venue Self-Exclusion (MVSE)	Hotel and Club patrons in NSW can access help and support to self-exclude from gambling via the GameCare and ClubSAFE Multi-Venue Self-exclusion Program. You can take any one of the following steps to become a self-excluded person: Contact GameCare Multi Venue Self Exclusion on 1800 99 77 66 Contact the Australian Hotels Association NSW directly on (02) 9281 6922 Call the Gambling Helpline on 1800 858 858 for referral to the GameCare or ClubSAFE Multi Venue Self-Exclusion program. Speaking with a Gambling Counsellor who may contact the AHA NSW or ClubSAFE on your behalf. Approach the Hotel Licensee, Club Management or any staff member of a hotel or club for information about the MVSE program operated by the AHA NSW and Clubs NSW
Betcare (TAB)	Tabcorp operates the Betcare program in all Victorian and New South Wales TAB agencies. Click on the link to the left to read more or call Betcare Toll Free on 1800 882 876. You can also email betcare@tabcorp.com.au or write to Betcare for an information kit at GPO Box 4168, SYDNEY NSW 2001 Access a Betcare Brochure here
BetSafe	BetSafe offers asistance with self-exclusion from NSW clubs and hotels. You can call BetSafe on (02) 9874 0744 - or click on the link provided to read more.
The Star Entertainment Group Self-Exclusion Program	The Star Casino, part of The Star Entertainment Group, runs a self-exclusion program for casino patrons as well as offering other resources - including pre-commitment. To find out more about responsible gambling, self-exclusion or where to get help contact the Responsible Gambling Department or the Gaming Manager on duty on (02) 9777 9000 More information is also available here

Northern Territory
Program Name	Summary
Lasseters Hotel Casino Self-Exclusion Program	Information about self-exclusion from Lasseters Hotel Casino in Alice Springs is available via the link provided. If you wish to undertake self-exclusion from Lasseters you can make contact either in person or by telephone (08) 8950 7777.
Northern Territory Self-Exclusion	A generic form of self-exclusion has been developed for use by Northern Territory gambling providers - including hotels, clubs and online providers (casinos have specific provisions in place). Under the Northern Territory Responsible Gambling Code of Conduct application forms for self-exclusion must be available at the gambling venue or/and on the website of the gambling provider. More information for those seeking help in the NT is also available through Amity Community Services.
SKYCITY Darwin Self-Exclusion Program	SKYCITY Darwin offers self-exclusion as part of a suite of Host Responsibility measures. If you would like more information about Self Exclusion from SKYCITY Darwin please call (08) 8943 8820 - or click on the link provided to be redirected to more information about the SKYCITY Darwin Host Responsibility Program.
TattsBet Self-Exclusion	Information about how to undertake self-exclusion from TattsBet services is available via the link provided here to the TattsGroup Website. If you bet from your TattsBet Account via the Internet, or by telephone through a TattsBet Account Betting operator or via TattsBet Automated Account Betting, you can either: exclude yourself from betting; or place a limit on the amount you bet This can be done by contacting 1800 750 366, or by email to accountbetting@TattsBet.com

Queensland
Program Name	Summary
Queensland Exclusion Program	In Queensland all gambling providers are required to offer self-exclusion. Queensland gaming venues can also initiate exclusion for patrons from gambling activities and may accept third party requests for venue initiated exclusion of the gambler. More information is available from the website of the Queensland Government - Gambling Related Exclusions where a guide and forms can be downloaded.
TattsBet Self-Exclusion	Information about how to undertake self-exclusion from TattsBet services is available via the link provided here to the TattsGroup Website. If you bet from your TattsBet Account via the Internet, or by telephone through a TattsBet Account Betting operator or via TattsBet Automated Account Betting, you can either: exclude yourself from betting; or place a limit on the amount you bet This can be done by contacting 1800 750 366, or by email to accountbetting@TattsBet.com
The Star Entertainment Group Self-Exclusion Program	Self-Exclusion is available at both the Treasury Brisbane and Jupiters Gold Coast casinos as part of The Star Entertainment Group Responsible Gambling Program. To find out more about responsible gambling, self-exclusion or where to get help contact the Responsible Gambling Department or the Gaming Manager on duty at: Jupiters Gold Coast (07) 5592 8100 Treasury Brisbane (07) 3306 888 More information is also available by clicking on the link provided.

South Australia
Program Name	Summary
Adelaide Casino Host Responsibility Program	Adelaide Casino through an integrated Host Responsibility program has exclusion options available to allow a person to take a break whilst they review circumstances. Options can be discussed with a Host Responsibility Coordinator at any time. To read more about the Host Responsibility Program at the Adelaide Casino follow the link provided or call the Adelaide Casino Host Responsibility Coordinators who are available 24 hours a day, 7 days a week on (08) 8218 4141.
Problem Gambling Family Protection Orders (PGFPO) Scheme	Under the Problem Gambling Family Protection Orders (PGFPO) scheme some third parties who are affected by a family member's gambling problem can make a complaint to the South Australian Independent Gambling Authority. More information is available from the link - or call the South Australian Independent Gambling Authority on (08) 8226 7233.
South Australian Barring (Exclusion) Program - Hotels, Clubs, Casino, SA Lotteries and Wagering (Betting)	In South Australia exclusion (known as barring) from any form of commerical, licensed or authorsied gambling can be accessed through the South Australian Independent Gambling Authority (IGA). You can contact the IGA on (08) 8226 7233. Information can also be sought from the gambling venue or provider. More information about barring at South Australian venues is also available from these websites: Gaming Care ClubSafe SA Department for Communities and Social Inclusion

Tasmania
Program Name	Summary
Tasmanian Gambling Exclusion Scheme	In Tasmania the Gambling Exclusion Scheme (TGES) provides for self-exclusion from gambling, exclusion of the gambler by venue operators and exclusion of the gambler by third parties. Follow the link to visit the webpage or access a factsheet here. You can also seek more information about the Tasmanian Gambling Exclusion Scheme by email at gaming@treasury.tas.gov.au or by phone on 6166 4040.

Victoria
Program Name	Summary
Betcare (TAB)	Tabcorp operates the Betcare program in all Victorian and New South Wales TAB agencies. Click on the link to the left to read more or call Betcare Toll Free on 1800 882 876. You can also email betcare@tabcorp.com.au or write to Betcare for an information kit at GPO Box 4168, SYDNEY NSW 2001 Access a Betcare Brochure here
Crown Melbourne Self-Exclusion Program	Crown Melbourne offers self-exclusion as part of a range of help services available through the Crown Melbourne Responsible Gaming Support Centre. Read more at at the Crown Melbourne Responsible Gaming Support Centre Website - or call the Crown Melbourne Responsible Gaming Support Centre at any time 24 hours a day, 7 days a week on 1800 801 098.
Victorian Hotel and Clubs Self-Exclusion Program	Self-exclusion from Victorian hotel and club gaming facilities is managed jointly by the Australian Hotels Association (Vic) and Community Clubs Victoria (CCV). Both program providers can assist with queries regarding self-exclusion from hotels or clubs in Victoria (including self-exclusion from multiple hotel/club gaming venues). Read more at Australian Hotels Association (Victoria) - Self-Exclusion or call (03) 9654 3491 (a 24 hour answering service). Contact Community Clubs Victoria on (03) 8851 4949 (a 24 hour answering service) or visit Community Clubs Victoria - Self-Exclusion for more information.

Western Australia
Program Name	Summary
Crown Perth Self-Exclusion Program	Crown Perth offer a self-exclusion program and a number of other support options to help in the management of gambling problems. More details are available on the Crown Perth website - or make contact by phone: 1800 801 098 or email rsg@crownperth.com.au where staff are available to assist you 24 hours a day, 7 days a week.
Racing and Wagering Western Australia (RWWA) Self-Exclusion Program	Racing and Wagering Western Australia (RWWA) offer individuals self-exclusion from TAB outlets in WA. Click on the link for more information, email info@rwwa.com.au or call (08) 9445 5303 between the hours of 8am and 4pm weekdays.

New Zealand
Program Name	Summary
Christchurch Casino Exclusion Program	Information about the Christchurch Casino exclusion program can be found by following the link provided.
Dunedin Casino Exclusion Program	The Dunedin Casino offers information about exclusion options - contact details can be found here.
SKYCITY Exclusion Program	SKYCITY casinos at Auckland, Hamilton and Queenstown offer both Self-identified Exclusion and Exclusion. You can read more about the SKYCITY Exclusion programs by following these links: SKYCITY Auckland SKYCITY Hamilton SKYCITY Queenstown